THE RIGHT CHOICE
Why Choose Pacifica?
Our software is uniquely equipped to handle the customer service chain for manufacturers and retailers, including installation, repair and returns.
Request Brochure
Client links
Our platform offers a fully integrated API link to Domestic & General, providing confirmation of booked appointments and job back reporting. So you’ll always have a comprehensive overview of your current WIP, reducing client traffic and increasing productivity.
Personalise our platforms
We understand the importance of a brand. That’s why some of our platforms can be tailored toward yours, with the option to change logos and colours. This feature is available on web-based and customer-facing platforms such as Customer Connect, Client Connect, Escalation Connect, and Invoice Connect.
60,000+
Jobs managed per month
100,000+
Emails sent per day
345,000+
Texts per month
1,321
Argos Stores using
Our Technology in numbers
Our software supports the large service providers like Respond Services and Pacifica, through to small 5 engineer companies like Highland Appliances in Inverness. Every stage of the service journey is handled, communicated and directed by our IT infrastructure.
Key to our success
Pacifica’s Technologies have allowed our company to grow from a small subcontractor network to the country’s largest ISP. The IT continues to support and increase our growth.”
Scott Pallister
Chief Operating Officer
