FAST & RELIABLE
Our Platforms and Services
Get state-of-the-art technology tailored to your field service business.
Request BrochureHow it works
Our connected platforms provide real-time job information, allowing you to manage your entire service operation from one core application.
.
Our Technology Platforms
While our software allows you and your customers to stay informed throughout, our cutting-edge tools ensure that all parts of your business are managed effectively and can communicate easily.
On the road
Keeping your team out in the field informed and organised is critical to successful service delivery, that’s how we help.
MOBILE CONNECT
Your teams connected
A multiplatform appliance, optimised for tablets and mobile phones, giving field-based engineers full control and visibility of their work schedule for the day.
In the office
Wether it’s your team in the office or the warehouse our platforms keep everyone organised and efficient.
COMPLETE SERVICE
Communications and data
This is the engine that drives all our platforms. It’s an integral tool that facilitates communication and data transfer.
CLIENT CONNECT
Service management
Provides access to information on Complete Service, such as job and customer details. Useful for Landlords, Housing Associations, Insurance Companies, etc.
STOCK SOLUTIONS
Stock that grows with you
Designed for any size operation, from small stock rooms to multi-site warehouses, giving you more control and visibility.
MARKETPLACE
Sales tool
Full point-of-sale functionality allowing parts or appliances to be sold directly from the Complete Service stock system.
INVOICE CONNECT
Invoice management
Automates the invoicing process, by applying validations against the repair data and status updates, from your field engineers or service desk colleagues.
ESCALATION CONNECT
Prioritise issues, easily
Streamlines the complaints handling process, with FCA compliance functionality, ensuring they’re dealt with effectively and in a timely manner.
PG CONNECT
Automated marketing
Our one-stop Marketing Suite includes intuitive and easy-to-use tools, designed to create complex, multi-channel, trigger marketing campaigns.
Your customers
Helping your customers stay informed throughout the customer journey, is key to a positive experience.
CUSTOMER CONNECT
Customer journey
Our intuitive online portal gives customers 24/7 access to all the information and updates relating to their repair. They can also track their engineer in real-time.
WARRANTY ONLINE
Warranty management
Our web-based warranty, policy and appliance management system saves time, increases revenue through sales, and improves the customer experience.